ContactWe’re here to help
The Alaska Teamster-Employer Welfare and Pension Trusts customer services staff are here to help you make the most of your benefits. Contact us during regular business office hours Monday through Friday 8:00 AM to Noon and 1:00 PM to 5:00 PM (The Trust office is closed for lunch Noon – 1:00 PM).
Trust Customer Service Office
Alaska Teamster-Employer Welfare and Pension Trusts
Irma Baez-Cantero (907) 751-9712
Jessica Rintala (907) 751-9718
Noelani-Makani Markle (907) 751-9714
Plan Carriers and Other Contacts
| For Questions About: | Contact |
|---|---|
Eligibility Information and Claims Information |
Third Party Administrator |
Precertification Review and Medical Case Management |
Aetna PPO |
Prescription Drug Program |
Costco Health Solutions |
Network Retail and Mail Order Pharmacy |
Costco Mail Order Pharmacy |
Vision Care Benefit Information and Forms |
Vision Service Plan (VSP) Customer Service |
Life Insurance |
Symetra |
LifeFlight Air Ambulance |
Preferred provider for air ambulance services (800) 478-9111 |
Disease Management Program |
HealthCare Strategies |
Planned Surgery Benefit |
Transcarent Surgery Care |