Providers
Precertification information

The Alaska Teamster-Employer Welfare Trust uses Aetna for precertification review and medical case management. Learn about our precertification process and get helpful information to request coverage approval for your patients.

The benefits of precertification

  • You and our members (and their appointed representatives) will know coverage decisions before procedures, services, or supplies are provided.

  • We can identify members and get them into specialty programs, such as case management and disease management, behavioral health, and the National Medical Excellence Program.

Call Aetna PPO (888) 632-3862 Option 3

Other questions

Contact the Trust Customer Service Office at:
Alaska Teamster-Employer Welfare and Pension Trusts
520 E. 34th Avenue Suite 107
Anchorage, AK 99503-4116

800-714-3209

trustspv00_provider@benesys.com

Provider Website: https://benesys.com/provider-portal/